Precise approach to tackle QuickBooks error PS077

QuickBooks is well known for the payroll service it provides to employers in small businesses. The service should be constantly updated with every new release for the best performance. Unfortunately, QuickBooks error PS077 sometimes appears while downloading the tax table updates and stops the process. On the off chance you also encounter this error code while downloading/installing payroll updates, continue reading further to learn about the reasons this error develops and the methods to get rid of it.

Fix the error quickly with the troubleshooting guidance provided by a QB professional at 1.855.738.2784.

About the issue

You’ll mostly encounter this error while working on your payroll data or downloading the latest tax table updates. This error won’t let the update finish and can even lead the software to an unexpected crash. This mainly happens due to incorrect settings in your Windows or an expired payroll service subscription. You’ll receive the error code instantly when the software fails to update the payroll, and the update won’t complete until the error is resolved from your computer. You don’t need to worry about your payroll data, as the error doesn’t harm the financial data. You must get rid of the error as soon as possible to update the payroll and resume working on the software without any problems.

Reasons

You run into this payroll update error due to the circumstances mentioned below-

• Your subscription to the payroll service has expired because you missed the renewal date or due to some irregularities in the billing info.
• Your QuickBooks Desktop isn’t registered after a recent software update.
• You have a third-party web browser installed on your PC which causes compatibility issues while executing the software tasks.
• QuickBooks malfunctions due to internal glitches introduced during its faulty installation or the program files are corrupted.
• Digital Signature verification of the files in the update package fails, directly affecting the payroll update.
• QuickBooks is blocked by the restrictions of Windows Firewall or a lack of folder permissions.

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Solutions

QuickBooks can be relieved of this error by executing the following techniques-

Solution 1- Verify that your payroll subscription is active & the service key is entered correctly

QuickBooks payroll is a subscription-based service that needs to be renewed on every assigned date according to the subscription plan. This error shows up on your screen, stopping you from downloading the payroll update if you don’t renew the service and your subscription expires. The servers will fail to authorize you as a payroll service user, and you might get restricted from accessing your payroll data too. You must check that the payroll subscription is active and that you have entered the correct service key. Refer to the steps given below-

1. Close all the company files in QuickBooks to approach the No Company open window.
2. Reboot your system and launch QuickBooks again.
3. Navigate to the Employees menu and click My payroll service.
4. Click the Manage service key option and check that the Service name is correct with the Status highlighted as Active.
5. Tap Edit to verify the service key and change it if you want.
6. Click the Next option and make sure the Open payroll setup checkbox option is unmarked.
7. Tap the Finish option.

In case you still bump into the error while downloading the payroll update, try the next method.

Solution 2- Activate your QuickBooks Desktop

This error can also develop due to an unregistered QuickBooks Desktop. After every software update, you need to check that your software is activated. Other several errors like this will keep interrupting you while utilizing the software. Here are the steps to register your QuickBooks Desktop-

1. Press F2 in QuickBooks to go to the product information window.
2. The license number should be marked as Activated.
3. If you see canceled, go to the Help menu in QuickBooks and tap Activate QuickBooks Desktop.
4. Do as per the directions given on the screen to verify your info and register the software.

If the payroll update issue persists, try the next solution.

Solution 3- Install the Digital Signature manually

Digital Signatures are e-codes embedded in the data by the sender system when it is transferred over the internet. The receiver system verifies the Digital Signatures to ensure the data is authentic and hasn’t been harmed during the transfer. QuickBooks can develop this issue if the verification of the digital signatures fails. The payroll update will also stop in between, and the error code will appear on the screen. To tackle the issue, you must install the digital signature manually as described in these steps-

1. Visit C:\Program files\intuit\QuickBooks using the file explorer on your PC and find a QBW32.exe file inside the folder.
2. Right-click on the QBW32.exe file and click Properties in the drop-down list.
3. Navigate to the Digital Signature tab and single-click the Intuit.inc checkbox.
4. Tap Details and select the View option in the Digital Signature Details window.
5. Click the Install Certificate option and keep hitting Next until you see Finish.
6. Reopen QuickBooks and execute the task that caused this error.

If the error is still not gone, move to the next solution.

Solution 4- Utilize the Quick Fix My program utility and set the default Windows browser to access the internet

Payroll updates will be affected if internal issues in the software cause it to malfunction while downloading the update package or installing it. QB Tool hub can help you fix the software issues as shown in the following steps-

1. Download the latest QB tool hub version (1.6.0.3) on your computer and install it.
2. Click the Program Problems option and tap Quick Fix My Program.
3. Let the tool repair the software.

After the software is repaired, you must set up the browser settings in your Windows to ensure the payroll update doesn’t fail due to compatibility issues. Apply these steps to set the default web browser for your Windows-

1. Search for ‘Default apps’ and open its window from the results.
2. Go to the Web browser option and click Microsoft Edge/Internet Explorer in the list.
3. Save the settings and retry to get the payroll updates to check if the error is now resolved.

The issues will be resolved, and you can update the payroll service after using the above techniques.

Conclusion

We have reached this blog’s end focusing on why QuickBooks error PS077 terminates the payroll update process. You must execute the techniques given in the blog to resolve the issue and update the payroll service without any problems.

Get your remaining queries clarified by consulting a QB professional available at 1.855.738.2784.

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