Managed Service Provider

Stand for High Quality, On Time, & Consistent Managed IT Services

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Managed IT Services include a range of IT services. No matter whatever your business if you require management of systems, emails, and networking, outsourcing a manage servicer provider is the best idea. At BITS, you will get high-quality managed IT services in Melbourne.   

BITS: The Best Managed Service Provider Melbourne

BITS has been offering managed IT services in Melbourne for a decade. In this competitive marketplace, businesses need a reliable partner to identify the complexities of the digital landscape and unlock the full potential of technology. With BITS, you can get an assurance of high-quality IT infrastructure. The safety of your data and smooth functioning of the system will be in capable hands, allowing you to focus on your core business. 

Our Customize IT Solutions/Managed IT Services We Specialize in

As a top managed service provider, we offer best-in-class IT services to meet client’s goals and challenges. We are master in managing complex network infrastructure, data, and optimize IT operations for maximum efficiency. Our comprehensive IT solutions include:

Network Management:

Contact our IT experts for high-quality monitoring and management of network infrastructure, such as firewalls, switches, routers, and wireless access points to enhance performance and security..

Remote Monitoring and Management (RMM):

We have a team of experts who provide sophisticated remote monitoring and management services round the clock. We use high-end software to monitor and curb potential risks. Hence, it minimizes downtime, and optimizes performance.

Help Desk and Technical Support:

You can reach us to solve your IT problems. We provide active help desk end-user support to troubleshoot all IT-related issues. We provide solutions to your questions related to software, hardware, and systems.

Cloud Services:

We specialize in cloud services. You can contact us for installation, migration, recovery, and management of cloud-based services including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS).

Data Backup and Disaster Recovery:

Being a leading Melbourne Managed IT Service Provider, we can implement and manage data backup. We work on disaster recovery solutions to provide the best possible recovery and maintenance of critical business data for smooth functioning of your business and minimize the impact of unforeseen events.

High-Quality Security Services:

Our experts are master in practicing the best in industry security services to offer protection against cyber threats, such as firewalls, antivirus software, intrusion detection systems, and security monitoring. We work on incident response services.

Patch Management:

Our Managed IT Support ensures that your operating systems, applications, and firmware are upgraded from time to time for smooth function. We ensure that you are not dealing with bugs, heavy files, poor speed, and security vulnerabilities to maintain system stability.

Endpoint Management:

Contact us for endpoints management such as servers, mobile devices, desktops, laptops, and other devices to enforce security policies, update systems, and update applications. We ensure that your organization meet the global IT standards or compliances.

System Support:

Get benefits of Managed IT Services at BITS. We also back you for system management. We reduce the chances of system hang, corruption, hardware failure, and data loss. Our team is expert in handling system-related issues.

IT Consulting and Strategic Planning:

You can reach us for premium quality IT consulting services. Our IT experts help small to large ventures to develop effective IT strategies, aligning technology investments to gain a competitive advantage.

Compliance and Regulatory Support

Our Managed IT Services provide profound assistance in achieving and maintaining compliance as per the industry regulations and standards, such as HIPAA, GDPR, PCI DSS, etc.

Why Hire BITS for Managed IT Services Melbourne?

At BITS, you get scalable, flexible, and cost-effective IT management solutions to optimize IT infrastructure and achieve business goals.

Improved Service Levels

Our IT Managed Services Melbourne offer service level agreements (SLA) to guarantee uptime, response times, and performance for IT maintenance and management. Your business will get a dedicated partner to maintain a high-level of security of IT systems, data, and applications because of our proactive maintenance and 24*7 hours help desk support.

Mitigate Risks

Our team will help you mitigate risks associated with cybersecurity threats, compliance challenges, and technology disruption. By following the high-quality practices, security measures, and compliance standards, we minimize downtime, security breaches, and penalties to provide you with peace of mind.

Build Robust IT Management

Under our Managed IT Support, we let you leverage the latest technologies in the field of email management, cloud computing, IoT, and every IT parameter that you think is necessary to implement. By partnering with us, you can harness the power of cutting-edge technologies.

Scalability & Flexibility

During the launch of new products, expanding your business operations, or undergoing for digital upgrade, we back you by providing essential resources and support to scale your IT infrastructure. We provide the IT flexibility you are looking for.

Saving Time, Effort, & Cost

For IT problem solutions, you can contact us anytime. Outsourcing our IT services will be more cost-effective than maintaining and hiring an in-house team. It will ease your burden and save time.

Focus on Core Business

Once you connect with us, we are entirely responsible for your IT management services. Hence, we give you enough space to focus on your core competencies and development instead of bogging down by IT management.

Access to Experts

Our Managed IT service providers will be available for you to provide strategic guidance, implement best practices, and resolve complex technical issues. We will not face downtime and mismanagement of data.

FAQs

  1. What are the companies whom you provide IT managed services?

We provide our IT management services to a wide range of businesses associated with education, health, manufacturing, logistics, finance, etc. Our IT Managed Services are available to everyone looking for email, data, network, and cloud management services.

  • Where are you located in Australia?

We operate our business in Melbourne Australia. You can meet us physically or virtually. We offer end to end IT solutions from the heart of the city in Malvern East and Burwood, Victoria, Australia.

  • Do you offer technical support 24*7 hours? How long do you take to response?

As a leading Managed Service Provider Melbourne, we offer round the clock support to your business. We will reach you within 24 hours. For emergency support you can contact us immediately.

  • Do you offer regular monitoring and proactive maintenance?

Yes, we provide regular monitoring to your database to protect it from bugs, viruses, and any unforeseen circumstances.

  • What is your pricing structure?

Our IT Managed Services are affordable. There are no hidden fees or additional costs. The pricing may vary depending on the services we offer.

  • Do you provide insights or recommendations for our IT infrastructure?

As a leading Managed Service Provider, we closely monitor your IT infrastructure and suggest the best practices to upgrade if we discover any loopholes.

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