QuickBooks Error Code 6123 is a common error that occurs when users try to open a QuickBooks company file. It can be caused by a variety of reasons, such as damaged network data files, incorrect firewall settings, incorrect file extension, or even damaged QuickBooks software.
When this error occurs, users may see an error message that reads “Error -6123, 0: Connection to the QuickBooks company file has been lost.” This error message can be frustrating and may prevent users from accessing their company files, resulting in lost productivity and potential financial losses.
If you encounter this error, it is important to troubleshoot the issue immediately to prevent further data damage or loss. Some solutions that may help resolve this error include updating QuickBooks software to the latest version, disabling antivirus and firewall software temporarily, repairing the company file, and restoring a backup file.
What triggers the issue of QuickBooks Error 6123 code?
It’s important to identify the underlying cause of QuickBooks Error code 6123 in order to apply the appropriate solution and prevent the error from recurring in the future.
- Damaged or corrupt QuickBooks company file.
- Incorrect network setup, such as firewall or network security software blocking QuickBooks access.
- Issues with the QuickBooks Database Server Manager.
- Incomplete installation or update of QuickBooks software.
- QuickBooks files being moved or deleted accidentally.
- Antivirus software or other security software interfering with QuickBooks operations.
- Data conversion issues, such as converting a file from an older version of QuickBooks to a newer one.
- Issues with the Windows user account used to log in to QuickBooks.
- Network issues, such as a weak internet connection or intermittent connectivity.
Solution: Changing the names of .ND and .TLG files on Quickbooks
It’s important to note that renaming these files is a troubleshooting step that should only be done if you are experiencing issues with your company file, such as error messages or slow performance. If you are unsure about whether you should rename these files, it’s best to consult with a Quickbooks expert or support team.
- Close Quickbooks and make sure all users are logged out.
- Open the folder where your company files are stored. This location can vary depending on your version of Quickbooks and your operating system, but it is typically in a folder called “Quickbooks” or “Intuit” within the “Documents” or “Public Documents” folder.
- Look for the .ND and .TLG files that correspond to your company file. These files have the same name as your company file, but with different extensions.
- Right-click on the .ND file and select “Rename.” Change the file extension from .ND to .OLD.
- Right-click on the .TLG file and select “Rename.” Change the file extension from .TLG to .OLD.
- Open Quickbooks and try to open your company file. Quickbooks will automatically create new .ND and .TLG files with the updated file names.
Conclusion
QuickBooks Error Code 6123 can be a frustrating issue for users trying to open their company files. However, with the right troubleshooting steps, this error can be resolved. It’s important to first identify the underlying cause of the error and then try different solutions, such as running the QuickBooks File Doctor tool, changing the location of the company file, or updating QuickBooks to the latest version.
But if nothing works you can seek help from an expert. And for that you will have to just call on the number +1(855)-738-0359 and let our professionals help you. They will be assisting you until the problem gets solved.
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