QuickBooks is the best accounting application, and to keep up with the demands, it needs regular updates. Updating QuickBooks requires a good internet connection otherwise, it creates issues. Sometimes, QuickBooks connection has been lost error appears when a user opens QuickBooks. It comes up with a warning message, “The connection to the company file has been lost. QuickBooks must close immediately. Any unsaved data will need to be re-entered.” Some major causes of this network error are unstable network connection and insufficient folder permissions. Go through the complete blog to understand more about QuickBooks network connection failure error.
If you require instant troubleshooting assistance to deal with the QuickBooks connection has been lost error, place a call on QuickBooks tech support number 1-855-856-0042 and connect with QB professionals
Reasons that can trigger QuickBooks connection to the server has been lost error
1. The folder containing the company file does not have sufficient permissions.
2. The QuickBooks file you are trying to access is damaged.
Recommended to read: How to fix QuickBooks Error 6000 77
Solutions to Get Rid of QuickBooks Network Connection Failure
Solution 1. Put Quick Fix my Program to use from QB Tool Hub
1. Once all the company files are closed, quit QuickBooks and move to Intuit’s official website.
2. From there, download the setup file of QuickBooks Tool Hub. We suggest downloading the newest version.
3. When the download finishes, choose Windows Desktop as the location to save the file.
4. Go to the desktop, locate the QuickBooksToolHub.exe file and start installing.
5. Perform the on-screen steps and checkmark the agree to the terms and conditions checkbox. This will finish installing QuickBooks Tool Hub on your workstation.
6. Open the QuickBooks Tool Hub, click Program Problems and select Quick Fix my Program.
7. The Quick Fix my Program Tool will fix the issue by terminating background processes.
Solution 2. From QB Tool Hub, make use of the File Doctor Tool to fix network issue
1. Within QuickBooks Tool Hub, click the Company File Issues tab and select File Doctor.
2. Inside the File Doctor, scroll the drop-down to select your company file and select Start Scan.
3. If you can’t find your file, click the Browse button to locate the company file on your computer and then click Start Scan.
4. Next, click the middle Check your File and network option and click Continue.
5. To start the tool, enter login credentials and click Next. The tool will fix the damage in the company file and also resolve network issues.
Solution 3. Stop Power Management settings on the server
1. Open the computer where the company file is saved, then open Control Panel and go to the Power Management settings.
2. Tap the Windows key on your keyboard, type Power Options in the search and choose Power Options from the results.
3. Next, disable all standby, sleep and hibernation modes on the server computer.
The troubleshooting solutions discussed above will surely help you fix the QuickBooks connection has been lost error. If you are not able to fix the error even after following them, connect with certified QuickBooks professionals via 1-855-856-0042 for direct assistance resolving the error.
Also read: Simple steps for QuickBooks Backup Won’t Restore the File Issue