QuickBooks has occupied the market for accounting & bookkeeping applications for decades. The secret behind it is that Intuit always tries to improve & modify the features & services included in the application according to their users & their business needs. However, in the end, it is just a mere application that cannot dodge technical errors & bugs every time. QuickBooks closes unexpectedly might be a familiar issue for you. Problems in your system might be an extensive reason behind it. For instance, when the Windows OS components are missing, damaged, or corrupted, the QB software runs on the computer. Resolving the issues in your PC might eliminate this error swiftly. This article will be your guide to recognize & resolve the issue of the QuickBooks automatic shutdown once and for all.
Is your business suffering massive losses due to QuickBooks not responding & keeps crashing? Then, you probably do not have enough time to resolve it alone. Call at 1.855.738.2784 & chat with our technical experts in this instance.
Principle Factors Affecting the QuickBooks Keeps Closing Error to Provoke
QuickBooks starts to open and then closes issue is irritating as it occurs more frequently than any other technical error. Many users have complaints that they then get blocked entirely from the software. Problems in your system that are not associated with the QB can even hamper the QB, so downloading the updates of Windows OS in intervals is suggested to avoid future issues. However, we have listed all the vital factors that cause QuickBooks closes unexpectedly.
- If the QBWuser.ini file that is responsible for storing the initialization details of the QuickBooks application is partially damaged.
- If the QB company file is corrupted.
- In case the installation process of QuickBooks is not completed because of network connectivity problems or any interruptions leading to partial installation in the system.
- The application might suddenly crash when the hard drive where you store your QB company files gets damaged.
- If you have downloaded the QuickBooks program files from an invalid or corrupted source.
- If the firewall configuration settings are messing with the QB program.
- If you have named the company file with several special characters & exceeding the limit prescribed limit & it eventually causes the program to crash.
- If you are emailing large reports from the QB.
- When you are working on multiple transactions, like Invoices and Sales Orders pr even running several reports side by side.
You May Read Also: How To Fix QuickBooks American Express not Syncing
How Can You Rectify the issue of QuickBooks Shut Down After Login by Yourself?
Many reasons trigger this issue while you are going to open your QB or even when accessing the company file section. You will get an error message repeatedly of the program failure. Due to this, you cannot use QB irrespective of several tries & it will keep stuck on the loading screen. So, the following troubleshooting methods are designed to focus on resolving this singular error. You may not need help implementing the solution as they are easy to understand & apply.
Troubleshooting Solution 1: Changing the QBWUSER.ini file name
QBWUSER.ini is a file that keeps safes the user information & the configuration details of the QB program. However, if the file gets damaged, it could directly cause the QuickBooks closing suddenly. So, to settle the issue, it is crucial to change the file’s name.
- First, browse your system for the directory folder of the QB application, which is mostly kept in the C Drive.
- Now, double-click & open the folder & look for the file with .ini extension.
- Then, proceed to right-click on the file & choose Rename option from it.
- At the time of changing the name of the file, add .OLD in the end & press Enter.
- Do remember that changing the name of the file is going to remove all rundown records, so you must open the company file & proceed to rename the file.
- Then, after that also, change the name of the DataStore.ecml file & reboot the system.
- Lastly, again launch the QuickBooks program & check if QuickBooks keeps crashing Windows 10 error is there or not.
Troubleshooting Solution 2: Change the ND and TLG files name manually
- If your QB or any other application is running on the system, then close it first.
- Then, go to the QB company file directory.
- Then, click on the .ND & .TLG file extension & by right-clicking on it, choose Rename option.
- Post that, change the names of each file & save it.
- Then, restart your computer & QB software to recheck if the QuickBooks shutting down error is resolved.
Troubleshooting Solution 3: Suppressing the QB Desktop software
- On your keyboard, press the Control key & hold it till the No Company Open window is visible to you on the screen.
- Now, side by side, by clicking the QB Desktop icon twice, open it.
- Now, after suppressing the QuickBooks program, choose the infected company file from the No Company Open window.
- Post that, press & hold the ALT key & also click on the Open option.
- Subsequently, a dialog box will be displayed on the screen, asking you to type in your admin password.
- Remember to add your Admin credentials after you release the Alt key.
- Then, after typing in the details, go on & once more press the ALT key to open your company file.
Troubleshooting Solution 4: Employ the Rebuild and Verify Data tool in the QuickBooks program
Verifying all the QB data will find the root problem & if the issue is identified, then the rebuild data tool will probably fix the QuickBooks closes unexpectedly error.
- Now, for starters, access the QB application & choose the File tab from there.
- Now, click on the Utilities option & under it, choose to run the Verify Data Utility for detecting the issues.
- Now, click on the Utilities option & under it, choose to run the Verify Data Utility for detecting the issues.
- Then, proceed further & again click on the File tab.
- Then, click on Utilities & select the option saying Rebuild Data Utility.
- The rebuild tool will scan the data thoroughly & will help you rectify all the issues with it.
Troubleshooting Solution 5: Changing the location of the company file to the Desktop
Now, in the solution, you can pin down if the problem is with the company file. Copying the file from its original place to the desktop will tell if the original location of the file is damaged or if the file itself is corrupted.
- First, right-click on your desktop screen where there is an empty space & choose the New option from the drop-down list.
- Then, choose Folder & make a new folder.
- Post that, copy your company file from its original location & then paste it into the new folder you just created on the desktop.
- Now, if you can open the company file from the new folder, then it means that the QB error is due to a problem with the original location or the folder that is hosting the company file.
- However, even after copying the file to a new folder does not open the file, then it means the problem is within the file & not in the original place.
Troubleshooting Solution 6: Set out to repair the QuickBooks software
- Firstly, launch the Run window from the Start tab or use the shortcut keys Windows & R.
- Then, you should type Control Panel in the search option & click on Browse.
- Now, in the Control Panel window, choose the Programs and Features option & then click on Uninstall a program.
- Then, look for the QuickBooks application in the list of applications installed in your system & click on it.
- Then, select the Uninstall/ Change menu.
- After that, follow the instructions on the screen.
- Do click on the repair option & when the process is completed successfully, choose Finish.
Troubleshooting Solution 7: Disabling the Windows OS Firewall
- For starters, click on the Start tab to open the Windows search panel.
- Now, type Settings & hit Enter.
- Then, in the Settings window, look for the option saying Turn Windows Firewall On or Off from the left side.
- Then, for both public and private networks, you should click on the Disable option.
- Lastly, confirm all the changes & reboot your PC.
Troubleshooting Solution 8: Employing the Selective Startup to Install Your QuickBooks Software
When third-party applications like antivirus and antispyware might block the QB from functioning appropriately on the computer, therefore, uninstalling & reinstalling QB in the selective startup mode of Windows OS might solve QuickBooks 2022 shuts down randomly.
- Now, to prompt open the Run window use the shortcut keys on the keyboard. Press Windows and R keys.
- Then, in the empty space of the Run window, type MSConfig & click on Browse.
- Now, in the General tab, choose the option stating Selective Startup mode and Load system services.
- Afterward, under the Services tab, click on the Hide All Microsoft Services option.
- Then, disable all the options under it.
- Do uncheck the box for Hide all Microsoft services.
- Then, verify if you have also chosen the box for Windows Installer.
- If not, then tick mark the box & select Ok to save all the changes.
- Reboot your PC at last.
Conclusion
A stubborn error like this needs patience & time to be eradicated from the QB application. You need to know & understand the root cause for QuickBooks closes unexpectedly error to be solved. Now, even after applying the methods above, if you do not get the desired results or get stuck in the middle of the resolutions, do not worry. Call at 1.855.738.2784 straight away.
Recommended To Read: How To Resolve QuickBooks update error 15106