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QuickBooks error 12007: Proven Ways to Resolve it

Any QuickBooks user who has ever tried to update the program knows all too well that these types of updates are not always completely problem-free.

 Fortunately, if you’re hit with QuickBooks Error 12007, you can take care of it without all that much difficulty and get back to doing your work without having to worry about this update error on your computer.

However, Before finding out the reasons and steps to fix error 12007 on QuickBooks, let’s first understand what the error exactly means.

What is error code 12007 in quickbooks updates?

This error usually affects your system because of a QuickBooks update timeout. Another reason could be if your QuickBooks account is blocked from gaining access to the server. 

While downloading payroll or QB updates, a user of QuickBooks accounting software may face error 12007. QuickBooks update error 12007 can be faced by a user when QuickBooks cannot connect to the internet.

Causes of Quickbooks update error 12007

There are several reasons that can cause Quickbooks update error 12007. Let’s explore all such causes.

  • Primary reason for QuickBooks update error 12007 is QB unable to connect to the Internet due to weak connection. 
  •  Your QuickBooks desktop application may not be configured properly and thus, it cannot use the computer’s internet connection.
  • QuickBooks might be trying to access the server, but your Internet Security or firewall might be blocking it.
  • Your network experienced a temporary interruption with the QuickBooks Payroll Download request.
  • Wrong SSL settings.
  •  The web browser you are using is not supported by QuickBooks.

How to fix quickbooks error 12007?

The quickest way to fix the QB payroll update error 12007 is by performing the troubleshooting procedures in this order.

Solution 1: Verify Your Internet Explorer Configuration

  •  To access Internet options in Internet Explorer, click the Gear icon on the top right corner of your browser window and then select Internet Options from the drop-down menu.
  •  Now, to access the LAN Settings, tap on the Connections tab and then tap on LAN Settings.
  •  Mark the Automatically Detect Settings checkbox and then confirm that servers are blank while updating the application.
  • Now, Apply the changes and go to the Advanced tab.
  •  Now find the checkboxes labeled SSL 2.0 and SSL 3.0, and check the boxes for both of them. Uncheck the box against Check for publisher’s certificate option.
  •  On the same tab, verify that the TLS 1.2 option is not checked. Also make sure that the box next to TLS 1.1 is checked.

Solution 2: Check your Security Settings

 If the first method is not effective in resolving QuickBooks update error 12007, then you may be experiencing a problem with your security settings. Make sure that firewall, antivirus program, and other parental control programs are not impeding the download of the QuickBooks payroll update. When configured correctly, this should fix QB error 12007 update problem.

Solution 3: Reset QuickBooks Update Settings

  • Firstly you need to Restart the computer.
  • Now, Reset the QuickBooks updates and download an update.
  • You need to Make sure to launch the company file in single-user mode.
  • At last Install all the latest QuickBooks updates.

Solution 4: Make Use of QuickBooks Clean Install Tool

  • The first step is to download QuickBooks clean Install tool
  • Then, double-click the QuickBooks_Clean_Install_Utility.exe file from the saved location and click I Accept for license agreement.
  • After that, Select Continue and select the version of QuickBooks Desktop.

Now, click on OK and follow the commands on screen to reinstall QuickBooks Desktop application.

Solution 5: Make Internet Explorer as the Default Browser

  • Firstly, open Internet Explorer and click on the Tools menu.
  • Now, select Internet Options.
  • Next step is to Click on the Programs tab.
  • Then, Select Make default and click OK.

And finally, Choose Internet Explorer.


To conclude, the above listed solutions will help you fix the error 12007, however, if the methods given above won’t work you can also try manually configuring the firewall settings or update QuickBooks desktop application. But if the error still exists,you can contact us. Our certified experts are available 24/7 for your assistance

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