QuickBooks is the best accounting software out there! The great software program QuickBooks makes it simple for businesses to carry out their daily operations. However, problems might occasionally arise during software usage, causing the application to stop working as intended. The fact that QuickBooks closes unexpectedly or keeps crashing is one such extremely prevalent problem. This can happen for a variety of reasons. The problem might have a number of causes, including issues with the QBWUSER.INI file or a faulty hard disc. The methods offered in this article may be used to effectively fix any problems you may be having with QB Desktop.
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Frequently Occurring Reasons for the QuickBooks Desktop Issue
The following issues might be at blame if your QuickBooks closes unexpectedly:-
- The file name for your firm either violates the requirements for QuickBooks or has spaces and special characters in it.
- It’s possible for QuickBooks Desktop to crash due to a faulty or missing QBWUSER.INI file.
- You have a corrupted copy of Windows, or important Windows files have been harmed.
- Working on invoices and purchase orders in QuickBooks is another scenario where the issue might happen.
- Another factor contributing to the QuickBooks constantly shutting issue is the QuickBooks BEX error.
- Both the installation files and crucial software files have been corrupted.
What may be the symptoms and warning signs of the QuickBooks Won’t Open problem?
The following are some typical indications that might help you determine whether QuickBooks Desktop continues crashing:-
- Even after several attempts, QuickBooks continues to crash.
- You notice slow performance, and the program gets sluggish.
- The desktop begins to hang, and other system-wide apps also have issues.
- The same problem messages keep popping up on your screen.
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Methods for Permanently Solving the QuickBooks Crashing Problem
By using the solutions listed below, you may solve the problem of QB closing unexpectedly:-
Method 1. Make use of the Quick Fix My Program tool from Mend the Program Errors
When opening a business file, QuickBooks may crash. To fix this, turn on the QuickBooks tool hub and utilize the tools as described below:-
- Download QuickBooksToolHub.exe from Intuit’s official website and then close your QB Desktop program.
- Once the tool hub has been installed on your computer, double-clicking it will allow you to launch it.
- Select the Quick Fix my Program tool from the Program Problems tab on the Tool Hub to fix program problems.
- When the tool is finished, restart QuickBooks to see whether the problem of it opening and shutting down right away has been fixed.
Method 2. By turning on the QB Install Diagnostic Tool, you may correct installation errors.
The following step is to use the diagnostic tool included in the tool hub to fix the installation issues that are causing QuickBooks to crash:-
- The QuickBooks Install Diagnostic Tool may be found under the Installation Issues tab of the tool hub.
- Run the utility to detect the installation issues and fix them.
- Restart QuickBooks when the tool has finished running to see whether you can still use it without encountering any problems.
Method 3. The Control Panel may be used to fix your QuickBooks program
QuickBooks may continually be shut if your QuickBooks application is encountering problems. You can fix QuickBooks Desktop in the method described below to get rid of the problem:-
- To reach the Control Panel, restart your computer, and select Windows Start from the menu.
- To uninstall a program, go to the Programs and Features menu and choose it from the list that appears.
- After choosing QuickBooks, choose Uninstall/Change, then click Repair.
- After the repair procedure is complete, select Finish and runs a QuickBooks scan to see whether the issue code is still there.
Method 4. By Changing the File Extension, Fix the QBWUSER.INI File
To repair file damage and operate QuickBooks error-free, you must rename the QBWUSER.INI file with these steps:-
- By entering the following path from the QuickBooks File Directory, you may access the folder that houses the QBWUSER.INI file: The users of [Your user name] LocalIntuitQuickBooks AppData [Year]
- To access hidden files and folders from the settings if you can’t find the file.
- Rename to add is an option that may be found when you right-click the QBWUSER file.
- Hit Enter after adding OLD to the file name.
- Once the file has been renamed, launch QuickBooks Desktop again and do the necessary operations to determine if the problem with QuickBooks Desktop failing to start has been resolved.
Method 5. Turn off QuickBooks Desktop so you may access the company file manually
In order to turn off QuickBooks Desktop to access the company file manually:-
- You need to make sure that the QuickBooks company file doesn’t automatically open if it won’t.
- To open the No Company Open window, double-click on the QB Desktop icon while pressing and holding the Ctrl key.
- Select the Open or Restore Business option and click on Open to manually access your company file once the window appears.
- Verify that you can access the company file, and if not, proceed on to the next troubleshooting step.
Method 6. Download the newest updates and update your Windows operating system
In order to download the newest updates and update your Windows operating system:-
- For it to work with QuickBooks, your Windows OS must be upgraded to the most recent version.
- Select the Settings tab and then pick the Update and Security option from the Windows Start menu.
- To see whether there are any updates available, choose Windows Update and click on Check for Updates.
- Once you have downloaded all of the Windows updates, restart your computer.
Method 7. Installing QuickBooks Desktop by turning on the Selective Startup feature
In order to install QuickBooks desktop, turn on the Selective Startup feature with these steps:-
- Installing and starting QuickBooks in a selected startup mode may help if it won’t launch automatically.
- In the text box that appears, enter msconfig by pressing Windows + R to open the Run window.
- To activate the mode, choose Load System Services from the General tab’s drop-down menu and click on the Selective Startup option.
- On the Services tab, pick the Disable All option under Hide All Microsoft Services.
- The Windows Installer option should be enabled, so uncheck Hide All Microsoft Services.
- By pressing OK, you may start your computer by choosing Restart in the System Configuration Window.
- Restart QuickBooks after finishing and attempt a variety of tasks to see whether the issue still exists.
Method To carry out a brand-new QB installation, launch the clean install tool.
In order to launch the clean install tool:-
- You may use the clean install tool from the tool hub to reinstall QuickBooks if the problem with it closing continuously persists.
- The Clean Install Tool may be found and used by opening the tool hub and selecting the Installation Issues tab.
- To fix any niggling bugs and flaws that are causing the crashing error, run the program and reinstall QuickBooks.
- When the clean install tool finishes functioning, click Finish to wrap up the procedure and restart QuickBooks.
You can use the suggestions in this article to resolve the QuickBooks Closes Unexpectedly issues you may have. Carry out the troubleshooting procedures to fix the problem code, and if it still doesn’t go away, contact us at our toll-free number 1.855.738.2784, for support from our team of professionals.
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