Apparently, the QuickBooks accounting software is the premium choice of users for their online accounting payroll management. The software is well-known for generating payroll, invoices, payment scheduling, bookkeeping, and accounting. At the same time, many users face difficulties with the daunting QuickBooks error 12031. The error indicates that a user is having some issues while updating their QuickBooks software or Payroll service for the program. In this blog post, we are going to help you in fixing the error with some instant solutions. Let’s fix it!
If you are unable to solve the QuickBooks error 12031 and finding troubles related to the error, then call our technical team at 1.855.738.2784. Our support team will definitely Help you in fixing the error.
How To Troubleshoot QuickBooks Error 12031?
Solution 1 – By Checking The Internet Connection Settings
- Go to the Help Menu, select Internet Connection Setup
- Mark the radio button in the new Window for the “Use my computer’s Internet connection settings option.
- Select Next and then click on the Done button to conclude the entire procedure.
Now check if the QuickBooks error code 12031 is fixed or not by updating again.
Solution 2 – Reset Your QuickBooks Desktop Updates
By resetting the QuickBooks Desktop updates, this error can be resolved. Follow the steps to perform this troubleshooting method.
- Go to the QuickBooks Desktop Help Tab and click Update QuickBooks.
- First, click on Reset Updates and then select Get Updates.
- If the error still exists, make sure your computer is properly connected to the Internet.
Solution 3 – Check Your Security Settings
This solution is to determine whether another application or process is controlling the download. To check and update the security settings, remove QuickBooks from the Blocked programs list in the Windows Firewall. Windows Firewall often considers QuickBooks as a danger to Windows security and controls its access to the Internet. Eventually, it causes error 12031 in QuickBooks. Therefore, perform this method and give QuickBooks permission to access the Internet.
Solution 4 – Review And Update The Internet Explorer Settings
If the above-mentioned troubleshooting methods get failed to resolve your issue with this error, review and update your Internet Explorer Settings. Follow the steps and avoid unwanted changes.
- Close QuickBooks Desktop, open Internet Explorer, and click on Tools.
- Go to the security tab, click on the Globe icon and make sure to keep the security level no higher than Medium-high.
- Select Never Dial a Connection on the Connections tab.
- Click OK
- Now select LAN Settings, and ensure to select the automatically detect settings. Also, make sure to check whether Use a Proxy Server checkbox is clear or not. You need to follow these instructions:
- If Use a Proxy Server is chosen, Document the full URL and port.
- Do not uncheck the Use a Proxy Server option, if the port is other than port 80
- For testing purposes, you can clear the checkbox if the port is port 80.
6. Click OK
7. Select Restore Advanced Settings on the Advanced tab, and, under Settings, locate Use TLS 1.2, and check if it is selected.
8. Now select OK.
9. The final step is to close Internet Explorer and restart your computer.
The Final Thoughts
Are you finding the error again and need help with troubleshooting? If yes, you can contact us at 1.855.738.2784 now! Our technical support team is experienced and will help in resolving the QuickBooks error 12031. We are here to answer all your queries and assist you professionally.
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