QuickBooks is a multifunctional widespread online accounting software that has made financial handling easier for business organizations. Due to technical issues, QuickBooks crashes when opening company file. Additionally, different error codes may appear on the screen which can be very frustrating as it keeps interfering with the user’s work.
QuickBooks suddenly shuts down or might become unresponsive with an error message, “Unable to access the application.” or “the application keeps crashing.” You should identify the root cause and resolve the issue if QuickBooks won’t open company files or crashes when opening company files. As a result, we have created this guide, in which we describe each technique in great depth. However, for additional information, try contacting our professional team.
Reasons for Unexpected Shutdown of QuickBooks
You can experience the unexpected shutdown of QuickBooks if the company files or the QuickBooks software are damaged. The following factors prevent users from accessing the company’s (QBW) files:
- Damaged Company File: The company file is either corrupted or damaged, leading to errors.
- Older Version: The user must be accessing an older version of the QuickBooks application, which could generate a lot of errors as it could not support the latest features.
- Working on Large Reports: QuickBooks might freeze if the user tries to work on multiple files at once or access a large report.
Symptoms of the Unexpected Shutdown of QuickBooks
Check out this list to discover some typical methods for identifying errors in case of an unexpected shutdown of QuickBooks:
- Even after restarting the application or your PC, you won’t be able to access the corporate data file.
- The data file’s connection to the QuickBooks software is lost.
- A new version of QB may prompt “Incorrect File” when opening the file.
- Delayed reactions when clicking on the application’s tabs or buttons.
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Solutions to Fix the Crashing of QuickBooks
Here, we advise that you adhere to these procedures with detailed directions to fix the crashing of QuickBooks. Let’s read on.
Solution 1: Use QuickBooks Tool Hub
- Download the QuickBooks Tool Hub file. Open the downloaded file (QuickBooksToolHub.exe). Follow the on-screen instructions to install and agree to the terms of use.
- Open the Program and from the Tool Hub, navigate to the Company File Issues tab. Select Run QuickBooks File Doctor. In QuickBooks File Doctor, select Company Files from the drop-down menu.
- If you don’t see the file, click Browse to find it. Press Check Files and then Next. Insert the QuickBooks password and click Next.
Solution 2: Turn Off Hosting on Workstations
- Open QuickBooks from the host’s computer.
- Go to the QuickBooks Settings option and under the Host Settings, check if the Multi-user access is turned on when hosting firm files on the network.
- If yes, then turn it off. Then try reassessing the company file.
Conclusion
If QuickBooks crashes when opening company file, you can try the troubleshooting steps to fix both the company files and the QuickBooks program. The simplest techniques are listed above for you to attempt. In spite of following this blog, if the issue still persists you can try dialing our toll free number and take help from our Experts on this issue.
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